1. Introduction

Welcome to HiveStudio, an AI-powered video generation platform by Veehive.ai. These Terms of Service ("Terms") govern your access to and use of the platform, services, and applications. By accessing HiveStudio, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

Registered Office: Veehive.ai, Dubai Internet City, Dubai, United Arab Emirates

2. Service Description

HiveStudio provides AI-powered document-to-video transformation including:

Document upload and processing (PDF, DOCX, TXT, Markdown)
AI-powered topic extraction and analysis
Automated script generation
Storyboard creation and image generation
Video composition with AI avatars and narration
Multi-platform video export and publishing

3. User Accounts

3.1 Account Creation

You must provide accurate, current, and complete information during registration and keep your account information updated.

3.2 Account Security

You are responsible for safeguarding your password and for all activities that occur under your account. You must notify us immediately of any unauthorised use.

3.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our sole discretion.

4. Acceptable Use Policy

You agree not to use the Service to:

Upload content that is unlawful, harmful, threatening, abusive, or defamatory
Violate applicable laws or third-party rights
Generate content that infringes intellectual property rights
Create deepfakes or misleading deceptive content
Attempt unauthorised access to the Service
Use the Service for fraudulent or malicious purposes
Reverse engineer, decompile, or disassemble the Service

5. Intellectual Property

5.1 Your Content

You retain ownership of content you upload and grant Veehive.ai a non-exclusive, worldwide, royalty-free licence to use such content solely for the purpose of providing the Service.

5.2 Generated Content

Subject to compliance with these Terms, you own the videos generated through the Service, except for underlying AI models, templates, or proprietary elements which remain the property of Veehive.ai.

5.3 Our Intellectual Property

The Service, its content, features, functionality, AI models, and branding belong to Veehive.ai and are protected by international intellectual property laws.

6. Payment Terms

6.1 Subscription Plans

Access to paid features requires a subscription, billed monthly or annually depending on the selected plan.

6.2 Credits System

Video generation consumes credits based on duration, quality, and features used. You are responsible for monitoring your credit balance.

6.3 Refunds

Refunds are handled in compliance with applicable consumer protection laws. UAE customers may request refunds within 14 days per the UAE Consumer Protection Law.

7. Data Protection & Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

Compliance standards include:

SOC 2 Type II: Security, availability, confidentiality controls
ISO 27001: Information security management
GDPR: EU data protection regulation
UAE PDPL: UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021)
CCPA: California Consumer Privacy Act
DIFC Data Protection Law: Dubai International Financial Centre regulations

8. Service Availability & Modifications

8.1 Availability

We strive for 99.9% uptime but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance when possible.

8.2 Modifications

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice.

9. Limitation of Liability

Veehive.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or goodwill. Our total liability shall not exceed the amounts paid by you in the preceding twelve months.

10. Indemnification

You agree to indemnify and hold harmless Veehive.ai, its officers, directors, employees, and agents from any and all claims, liabilities, damages, losses, and expenses arising from your access to the Service, violation of these Terms, or violation of any third-party rights.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of the United Arab Emirates without regard to conflict of law provisions. Any disputes shall fall under the exclusive jurisdiction of the courts of Dubai.

Dispute Resolution: Before initiating legal proceedings, both parties must attempt informal resolution via legal@veehive.ai within 30 days.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Service constitutes acceptance of the revised Terms.

13. Contact Information

Legal Inquiries: legal@veehive.ai

General Support: support@veehive.ai

Registered Address: Veehive.ai, Dubai Internet City, Building 1, Dubai, United Arab Emirates